When it comes to hurricane shutters we know that our customers are on a sensitive timeline. This is why we make every effort to streamline the process and get your hurricane kit to your home in a timely fashion. Since each kit is unique to a specific property, it must be custom made. In the past such custom orders used to take months to complete, but with the latest technology manufacturing takes just a few days!

In fact, we've streamlined the process so much that often orders get sent in two parts: headers & footers with necessary hardware for the first shipment and then the panels in the second. This way, you can start the installation process as soon as the initial shipment arrives. Then, after the panels are received, you'll be set to complete the installation!

Manufacturing Time
Manufacturing takes three to four days on average. Peak times can extend this allotment. Orders are then inspected for quality and shipped from Odessa, FL to its final destination. Shipping time varies according the carrier. You will receive a tracking number shortly after departure of your shipment.

Safety First Shipping Policy
In the event that a hurricane is forming and projected to hit land, whenever possible orders in direct line of the hurricane will take priority. This order circumventing is done on a rare occasion in an effort to assist those who are on a shorter timeline. For example if the hurricane is heading up the east coast towards the Carolinas, a customer in Texas may have their order pushed back a day or two so that customers in the Carolinas can have their custom orders processed quicker. The safety first shipping policy is only designed to widen the window of opportunity, and doesn't imply expedited shipping or guaranteed arrival date. DIYHurricaneSupply suggests ordering supplies preemptively, prior to projected activity and preferably as close to the beginning of the season as possible to get the most amount of protection and use.

Safety First Shipping Policy is implemented according to NOAA's National Hurricane Center's projections.

You can contact DIYHurricaneSupply with questions on your order status by e-mailing: orderstatus@webdirectbrands.com or calling us at 1-877-363-3262